What to Keep for a HoneyFil Refund Claim

If you need a refund, your records do the arguing for you.

What to save

The confirmation email, the order number, a screenshot of the package, price and guarantee on the checkout page, the card charge, tracking and delivery dates, and the refund policy as it stood on your order date.

Keep your daily log too.

• Confirmation email and order number
• Checkout screenshot
• Card charge and delivery dates
• Refund policy and your messages

Where to keep it

Put everything in one folder and note your refund deadline in your calendar. If you contact support, add your message and any reply. Our guide on the confirmation email explains the first item.

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